Last Mile of SOA with Enterprise Web 2.0

SOAWorld states:

Enterprises continue to look for return on investment of their service-orientated architectures, and it is Enterprise Web 2.0 that makes this possible by connecting the last mile of SOA to end-users.

So Web 2.0 enables IT to connect people with services. This will be a win-win solution for the enterprise; where not only IT, and end-users benefit but businesses benefits as well, from increased ROI and enhanced use and IT productivity.

See Bob Buffone's Session at SOAWorld 2007 East on SYS-CON.TV. Good session, have a look.